Case Story
NetWare
Edition
University
A
university on the east coast called in a
panic. 8 servers were crashing, interrupting
all email and other servers for the entire
student body as well as staff. It had been
going on for 6-8 weeks and they only just came
across information on the Alexander SPK. We
immediately sent the software which the
network admin installed. Shortly after that
they sent in their first SPK Crash Report. The
cause was pinpointed in 4 minutes. A bad NIC
card driver. We called him back and asked him
to replace the NIC with another brand to test
it. He said fine but all 8 had the same brand.
We asked when they were installed. He replied:
“About 6 to 8 weeks ago…”
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