Case Story
Single PC Edition

I just wanted to let you know that Alexander SPK Single PC Edition worked like a charm for me.  I installed it on my home PC Friday night, and Saturday morning, after the PC had (as usual) crashed and rebooted overnight, SPK had a full crash report (actually, 32 crash reports, one for the previous night and 31 for previous crashes).  The problem file in each and every one of those crashes, it turned out, was [VPN Driver], installed as part of [VPN Client]. I would NEVER have figured that out on my own, as the same file (and software) is also running w/o problems on two other computers I use (my laptop and my office desktop), both of which are also running XP Pro SP2, and it was also running w/o problems for several months on my home PC before the crash/reboot problems began.

In any case, after uninstalling the VPN software and manually removing the [VPN Driver] file from the drivers subdirectory (and deleting the registry key that pointed to it), my home PC has been up and running, crash-free, for two+ days -- which never would happen when I was having the crash problems.

I may try, in time, reinstalling the VPN software to see if it was simply a corrupted file or other installation problem.  But if the problem recurs, I can uninstall again and live without it.

The bottom line is that SPK was definitely worth the price for me!

D. Avery 

return to Case Stories